Monday 29 March 2010

The Disappearing Emails

Knock! Knock!

A lady walks in to our office, for some reason knocking after she has entered and holds up her laptop for all to see.

"Can anyone help me?" She asks.

"I am sure we can." I reply (Just don't ask us to perform a medical procedure.) "What's the problem?" (You'd think I'd have learned NOT to ask this question by now, wouldn't you.)

"All my emails have disappeared." She tells me.

Somewhat sceptical I get her to boot up her laptop. After three attempts and a password reset I finally get her logged in.

Wednesday 10 March 2010

The Faulty Laptop Screen

One morning we had a rather upset gentleman come in to our office, nursing his laptop. He had been in to several other departments along the way, complaining loudly to anyone that would listen to his problem, searching for someone to help him. They in turn had redirected him to us. So kind of them...

"My laptop's broken, my laptop's broken. Please you have to do something." He pleads as he rushes in.

"What's the problem?" My colleague asked, taking pity on the poor man, who was obviously distressed.

"The Screen. I think it's broken." He says.

My colleague takes the laptop from the man, who was cradling it like a new born baby, and sets it down on to the work bench.

Thursday 4 March 2010

Switch it ON!

A colleague of mine told me about an incident the other day, where a guy in his department couldn't switch a PC on. The computer was connected up correctly and plugged in. Infact it was in the same state that it was in everyday at that time. Everyday that guy came in, switched it on in the same way and all was well.

This particular day he just couldn't get it to power on. My colleague took a quick glance at the plug socket and informed the man that it wasn't switched on at the plug.

Ten minutes later my colleague came back in to the room and the man was still staring confused at the dead computer.

"What's wrong?" My colleague asked.

"The computer won't switch on." He replied.

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