Tuesday 19 March 2013

The Missing Data Conundrum

It's nearly quarter to two in the afternoon. It's been a busy day, but a productive one. A project I have been working on for almost four months has finally come to fruition. After months of working with a software developer, I finally have a working upgrade package for one of our vital systems. The code has been patched, the bugs eradicated and the end is in sight.

I had been given this project for the simple reason that I had heard the name of it sometime in the past. I had no idea what it was, what it did, who used it or why. I had been thrown in the deep end of the data pool. The current version we had was three years out of date, and the new version refused to work in our environment. It was my job to fix it!

To cut a very long and boring story very short. The software developer built us a new package and all was right in the universe. However, one part of it still refused to work, so on this particular Thursday, he had stripped it down once again and finally found the problem. Satisfied with a job well done, I thanked him, put the patched file in a safe place and sat back in my chair, giving myself a silent congratulations.

Then...

Thursday 7 February 2013

The Server Hardware Misconfiguration

Umm, it doesn't seem to be working correctly...
It's almost comical that nearly every technological addition or upgrade to our server room is fraught with one mindless defect or another upon arrival. Something may be missing, something may be broken, or the object itself is the wrong one, wrong size or even out of date.

I remember on one occasion we needed a simple power strip for a server rack to power some switches. Nothing fancy, but it needed to have certain connectors for it to do it's job. 5 months and 3 power strips (all wrong) later and we finally get one that we have to change the plug type on ourselves, because we couldn't afford to wait any longer for yet another product exchange.

We take every care to 'spec' out the equipment we need. We research what's available, we choose carefully to meet our needs and budget. Then we pass it on to the bean counters to mess it up in their own special way. Saving money is the name, buying crap, defective hardware is the game (as long as it's cheap).

Tuesday 15 January 2013

Head In The Cloud...

Coming Soon...
 "To the cloud..." those fateful words ring out like a foghorn of doom as the boss learns a new buzz word.

We know we are in for a battle of epic proportions as he tells us for the gazillionth time "Leicester has set it up, they use it, it works, it's wonderful. It is the greatest thing since Bill Gates sat down in his garage, and put white text on a black screen and called it DOS!"

Yes, it's that time again. The new users have got to be created, and the management have come up with yet another fantastical, hair-raising idea to completely screw it up, make our lives uncomfortable, and confuse the users even more.

They have heard of this amazing new invention called 'the cloud'. A 'simple' solution to all of our problems. Actually it's a very complicated way to cause us yet more problems on top of the ones we already have. But there is no telling the upper classes of the bean counters; it's the latest thing. SO, WE MUST HAVE IT!

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