The Phone Scam

For months I have had numerous reports from colleagues, friends and family members about a guy with an Indian accent, phoning them up at home and claiming to work for Microsoft. Or more specifically 'Microsoft Windows'.

First of all, before I go on, any idiot knows that Microsoft is the company and Microsoft Windows is the product. But not this one. This is a special kind of idiot, he is twice as stupid and says he works for  'Microsoft Windows'.

This 2x idiot, this Fonejacker rip-off, this stinking piece of garbage, is nothing more than a scammer, a con artist and a thief. Do not mistake him for a hacker either. Hacking requires skill and intelligence.This is nothing more than a petty criminal, who wants your hard earned cash.

The Corrupted Hard Drive

So one morning we have a chap (widely known for his giant lack of common sense) come through the door to our office carrying his laptop. He explains that the laptop was not booting and asked if we could take a look at it.

I asked what was happening and I got a vague explanation that the Windows XP installation was cycling at boot up. At least thats what he said.

I switched on the laptop, but instead of watching the laptop attempt to start up XP I got a "NTLDR is Missing" error and nothing else.

The guy mentioned that there were several "important files" on the c: drive (a big no-no in our company, everything should be saved to a network drive and/or USB, making hard drive failure a doddle.)

The Great Laptop Rebuild Disaster

The worst kind of person to report IT problems has to be those that "think" they know what they are talking about. These are computer enthusiasts that have played about with an old 486 over the weekend, installed Windows and immediately believe they are IT Professionals.

One such person contacts us on a regular basis and is the subject of many humorous and frustrating stories. A lot of our guys do their very best to avoid having to deal with him.

On one particular day I was very unfortunate to receive a phone call from him.

"Did you know your wireless system is faulty?" He tells me.

"What makes you say that?" I ask.

"The laptop I have here will NOT connect." He explains.