Wednesday, 16 December 2009

Please let there be sound

So, I get an irate phone call from a guy, furious that his "sound card" wasn't working. He was putting together a "very important" presentation and the numerous youtube videos he had embedded in to powerpoint where playing silently.

Automatically I asked (quite reasonably I thought) if he had turned the volume down on the PC or if it had been muted.

"Of course NOT, I am NOT that stupid." was the the reply. (No of course you're not!)

"Ok" I said "Please can you check your speaker connections. Make sure they are plugged in to the correct socket and that they are powered and switched on."

The phone went silent for an entire minute then after a small cough I heard in the background

"Speakers, ****, do I need speakers?"

The phone went dead...


I wonder how the presentation went?
at
Labels: , , , ,

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts

  • The Server Hardware Misconfiguration
    Umm, it doesn't seem to be working correctly... It's almost comical that nearly every technological addition or upgrade to our ...
  • The Server Upgrade Uncertainty
    I am often asked what it is like to work in IT Support. Most people assume that it is a geeky and uncool job. Others believe it to be never...
  • The Id10t Migration Complication
    It all started late on a Friday afternoon, as do most big, important projects. With our own move almost complete, it was now time to get the...
  • The Missing Data Conundrum
    It's nearly quarter to two in the afternoon. It's been a busy day, but a productive one. A project I have been working on for almo...
  • Non Self Service
    I have always been amazed at the actions (or lack of)  of people when a problem occurs. They will moan and groan, and blame everyone u...